Shipping Policy

At JetComforts, we’re committed to delivering your travel comfort essentials as swiftly and smoothly as possible. Please review our shipping policy below for all the important details regarding order processing, delivery timelines, and tracking.

📦 Order Processing Time

  • Orders are processed within 1–2 business days (excluding weekends and holidays) after payment is confirmed.
  • You will receive a confirmation email once your order has been shipped.

🌍 Shipping Methods & Delivery Times

We partner with trusted carriers to ensure reliable delivery to your destination. Estimated delivery times vary by location:

Region Standard Shipping (Estimated)
United States 5–8 business days
Canada 7–10 business days
UK & Europe 7–12 business days
Australia/NZ 10–15 business days
Asia 8–14 business days
Other Regions 10–20 business days
📝 Note: Delivery times may vary due to customs processing, carrier delays, or peak season traffic.

🔎 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to monitor your package’s delivery progress in real-time.

✈️ International Shipping

We ship worldwide! Please note:

  • Customs duties, VAT, or import taxes may apply and are the responsibility of the customer.
  • Delays due to customs are outside of our control, but we’ll support you if issues arise.

🚫 Lost, Delayed, or Stolen Packages

If your order is lost, delayed beyond the estimated delivery window, or marked as delivered but not received:

  • Please contact our support team at Contact Us within 7 days of the delivery date.
  • We’ll investigate with the carrier and offer a replacement or refund, depending on the outcome.

🛡️ We are not responsible for packages lost due to incorrect addresses entered during checkout. Please double-check your shipping details before confirming your order.

📮 Shipping Address Changes

To change your shipping address:

  • Please contact us within 12 hours of placing your order.
  • Once an order has been processed, we may not be able to update the shipping details.

❓ Questions?

If you have any shipping-related questions, don’t hesitate to contact our customer support team via the Contact Us page. We're here to help!