AtJetComforts, we’re dedicated to enhancing every journey with thoughtfully designed travel comfort products. We believe in the quality and benefits of our products, and we encourage you to use them for at least 14 days to experience their full potential.
💸 60-Day Money-Back Guarantee
Your satisfaction matters to us. If you’re not completely happy after 14 days of use and your request falls within our 60-day window, you’re eligible for a refund. Please note: shipping fees (if applicable) are non-refundable.
To qualify:
Items must be returned in their original condition, free from excessive wear or damage.
Shipping fees (if applicable) are non-refundable.
Customers are responsible for return shipping costs, unless the item was defective or incorrect.
Refunds are issued to the original payment method used at checkout.
Include your Order Number, or the Name and Email Address used at checkout.
Our team will review your request within 2–3 business days.
Once we receive the returned item, we will process your refund within 7 business days.
⚠️ Customers are responsible for return shipping costs, unless the item was defective or incorrect.
❌ Cancellation Policy
Need to change or cancel your order?
Please contact us within 24 hours of placing your order.
After 24 hours, the order enters processing and can no longer be modified or canceled.
If canceled within the 24-hour window, your full refund will be issued within 7 business days.
📦 Damaged or Defective Items
We take great care in packaging every order to ensure it arrives safely. An item is considered damaged if it arrives broken or non-functional. Please note: Minor cosmetic flaws on the packaging that do not impact the product’s use are not considered damage.
